Established in 1956, we are Best Service Pros an industry leader in providing custodial services to prestigious clients across Canada. Our mission is to create a positive impact on people’s lives. This passion has been recognized for seven consecutive years by Deloitte through our designation as one of Canada’s Best Managed Companies - Platinum Standard and by Waterstone Human Capital as one of Canada’s 10 Most Admired Corporate Cultures.

We offer a diverse and positive work environment that allows you to enhance your skills and provides opportunities in a rapidly growing organization. You'll also get to enjoy the following perks:

• Competitive wages and benefits packages
• Flexible work schedules
• An excellent company culture with access to educational grants, team events and celebrations
• Employee appreciation through rewards and recognition, team building events
• Opportunities for career advancement through training and development

Job Overview: 
The Project Manager is responsible for overseeing Project Work at regional locations within Alberta and  ensuring a safe and professional work environment, which fosters BEST culture, mission, and values. The role encompasses staff training, quality assurance with attention to detail at each stage of project, inspections, equipment maintenance and more.

Location: Alberta, BC

Responsibilities:

• Oversee Project Work at regional BEST locations 
• Perform inspections ensuring performance standards are met as per Client and BEST’s expectations
• Follow up with front line staff to correct deficiencies from inspections
• Provide thorough training to staff on procedures and SOP’s and be the first point of contact for related questions
• Train staff on equipment use and cleaning and monitor their performance;
• Perform regular equipment checks and minor maintenance;
• Ensure equipment is serviced in a prompt manner, preventing delays in current and future Project Work;
• Provide on-going coaching to staff and encourage adherence to quality standards;
• Report shortage of Project Work supplies;
• Conduct performance reviews for Project Work staff;
• Assess client requirements and work with Site Manage to implement quality assurance plans;
• Act as a catalyst for change and quality assurance;
• Abide by company safety rules and regulations;
• Attend additional training courses, seminars/webinars, and equipment training to ensure leading industry best practices are utilized with a commitment to operational excellence;
• Other duties as required per business needs.

Skills Required:

• Intermediate knowledge of MS Office & understanding of income statements, forecasts etc.
• Comprehensive understanding of Employment Standards Act & Occupational Health and Safety Act;
• Strong leadership skills, servant mentality;
• Excellent interpersonal & communicational (written & verbal) skills;
• Intrinsic ability to effectively analyze, plan, prioritize, negotiate, & execute business’ strategic goals.
• Technically inclined and able to properly and safely utilize equipment & vehicles;
• Ability to follow oral and written instructions;
• Previous custodial project work experience an asset;
• Multilingual ability considered an asset.

Education & Experience:

• Business related post-secondary diploma/degree;
• Minimum 3 years work experience with a focus on service, quality assurance, training, safety, & HR;
• Valid driver’s license with an acceptable driving abstract;
• Acceptable security and criminal record check.

We are an equal opportunity employer with the interests of fairness and equality.  We will take the necessary measures to ensure that all applicants have equal access to BEST Service Pros job opportunities.

If you feel you match the qualifications that we are searching for, submit your resume today! 

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